Third-party client interviews reveal honest, unfiltered feedback, including testimonials you meant to get and keywords you didn’t think to use.

You want more clients like your best clients.

Knowing what your best clients think is invaluable in growing your business. What aren’t they telling you? What have you meant to ask but have been too busy?

Why 3rd party interviews make the difference:

🎤Clients speak more freely with neutral professionals.
💡Hidden pain points and opportunities surface naturally.
👉You gain actionable intelligence, not just pleasantries
🪴Strategic decisions become rooted in actual client needs

The result?
Deeper relationships, better solutions, and stronger partnerships built on genuine understanding.

We have deep experience in conducting client interviews and then translating them into case studies.  Case studies are like an online referral.  Many prospective clients want to buy only when someone they trust has referred them to the prospective provider.  Let us help you get the referrals you need by starting with solid client interviews.  We don’t just recite questions on a page.  We listen for their responses and, when appropriate, ask them to elaborate.  These are interviews, yes, but they are more like natural conversations with your clients.  Once their invaluable responses have been collected, they are then mined for insights that lead to powerful case studies. 

Let us help you get your valued clients talking about the products and services you provide.  When clients talk, prospective clients listen.  They tend to trust the buyer more than the seller–until the seller has earned their trust through experience. 

A final advantage of client interviews is that your clients will help you understand what you’re doing well and what you could be doing better.

Ready to know your clients better? Let’s talk about making client interviews part of your strategic toolkit.

Daystar New Media offers digital marketing strategy services as part of our Foundation Program.